FAQ about Queendom.com

 

1. Queendom

Queendom is one of the world's largest testing sites with hundreds of tests dedicated to self-improvement and fun! We offer a full range of professional-quality and scientifically validated psychological assessments that empower you to grow and reach your full potential. We provide insightful feedback through a detailed, custom-tailored analysis.

My Profile is a free membership on Queendom that allows you to save your test reports in your own personal, password-protected account. As you take more tests and add them to your profile, you will develop a vivid portrait of your own personality. Click here to get your free My Profile account now.

By creating a My Profile account, you will be able to enjoy such features as:

  • The ability to save and access your test reports at any time. Each test report you have banked will be time-stamped.
  • Your test history, including a list of the tests you can convert to a full online report or purchase a downloadable PDF version for.
  • A list of a personalized test suggestions as well as a list of the most recent tests added to Queendom.

To contact Queendom's customer support, simply click on the Contact Us link and let us know how we can help you.

You can change your e-mail preferences by logging into your account and accessing the "Preferences" section. Changes to your preferences take place immediately, unless there is a mailing in progress, in which case your modifications will be applied to the next mailing.

While you can use your e-mail address for registration on Queendom, you can also log in using your Facebook, LinkedIn, and Google account. Creating a My Profile account is free. Keep in mind that without an account, you will not be able to save your test reports.

BOTTOM LINE: We do not sell any personally identifiable information, period. No personally identifiable information will ever get into the hands of any third party, unless we are required by law to do so.

Please refer to the privacy policy section of the site for more information: Privacy policy

Queendom strives to produce tests of the highest quality and to offer as much variety as possible.

Queendom is dedicated to honest business practices. On each test page before you start a test, we indicate whether the test is free or whether you will receive a short, Snapshot report (with the option to purchase the Full online or PDF report). We also provide an Info link that offers information on what the full report will include. At the end of each paid test, you will be able to see a sample report that details what the full report will look like. We provide all this information so that you can make a well-informed decision when determining whether to purchase a full report. We also offer free abridged versions for several of our tests.

If you experience a technical issue with a test ‐ for example, the report is accidentally purchased twice or the report was lost (Note: Manually deleting your report does not count), we will issue a full refund. Given the nature of an electronic publication, once you have accessed your test report (online or PDF version), we cannot issue a refund for reasons other than technical issues.

2. My Profile

  • Click on the SIGN-IN/REGISTER login box in the top-right corner.
  • Enter your username and password and click the sign in button. If you don't have an account, you can also sign in using your Facebook, Google, or LinkedIn account. If you have an existing account on Queendom, you can pair it with your Facebook or other social media logins.
  • If you would prefer to create your own Queendom account, click on Register Now at the bottom of the box.

Yes, you can change your username/e-mail at any time, as well as any other information in your account (e.g. password, e-mail preferences, etc.). Please note that your e-mail address is used as a unique identifier, so you can have only one account registered to a single e-mail address.

To change your login or profile information:

  1. Log into your Queendom account. Once you're logged in, click on the avatar icon in the top-right corner and select MY PROFILE.
  2. In the left navigation panel, click on Edit My Profile.
  3. Update your e-mail address, password, username, or any other demographic information. When you're done, scroll to the bottom, complete the captcha, and then click on UPDATE MY PROFILE.

No, you cannot use the same email. Your email is used as your username and must be unique.

Click on the avatar icon in the top-right corner and select LOGOUT. You will be logged out and redirected to the home page of Queendom as a guest.

You will automatically be logged off if you have been inactive for 60 minutes. To keep the personal information in your account private, it is important to log off when leaving your computer unattended. This is especially true if you are using a public computer in a library, school or an internet café.

Your profile will remain active until:

  1. you delete it
  2. it gets disabled because
    • it has been inactive for more than 3 months (applies to accounts with no purchase history)
    • it has been inactive for more than 12 months (applies to accounts with at least one purchase)
    • it is associated with a serious violation of Queendom's Terms of Use

You will be notified by email before your account expires.

In order to delete your account:

  1. Log into your account and click on the avatar icon in the top-right corner. Select MY PROFILE.
  2. In the left navigation, click on Edit My Profile.
  3. Scroll to the bottom of the page and click on "Delete my profile"

Please, note that this action is irreversible - you will no longer be able to retrieve any information or test reports from a deleted account.

3. Tests

Queendom tests are created by our team of psychologists, psychometricians, researchers, and statisticians. They utilize the most current and accurate research available. To learn more, read "The Science behind Queendom's tests".

Yes, all the tests on Queendom.com that carry the "Scientifically Validated" seal are professionally developed. They are based on a large body of research, thorough statistical analyses, and validation studies with thousands of test-takers.

Our assessments are developed by a team of experienced psychometricians led by Ilona Jerabek, PhD. Each test is well researched and developed according to APA (American Psychological Association) standards for educational and psychological testing. To learn more, read  "The Science behind Queendom's tests".

Summary reports on the statistical analyses of our tests are available free of charge on Queendom. You can access them by clicking on the "Scientifically Validated" seal displayed on test pages. Detailed statistical reports are available for a fee (contact us for details).

Choosing tests is easy! You can select tests from a variety of categories, including Career, IQ, Personality, Relationship, Attitude & Lifestyle, Health, Just For Fun, Mind-Stretchers, and Trivia Quizzes.

You can also simplify your search by clicking on POPULAR ON QUEENDOM in the top navigation and exploring the top tests in each category along with our latest additions.

Among Queendom's tests (all of them scientifically validated), you will find free short tests and in-depth tests. The in-depth tests are typically longer and provide detailed reports with graphs, narrative results, a list of strengths/weaknesses and advice. If you have a paid subscription, you will automatically see a full report once you complete the assessment. If you have a basic account, you will see a complimentary Snapshot report, with the option to buy the full one.

Quizzes, like our Just for Fun, Mind-Stretchers or Trivia are free, short tests that offer a brief summary of your results. They are intended for purely entertainment purposes but they can also be quite insightful. They will challenge you and encourage you to ponder your attitudes and behavior. However, their scope is limited and they do not go through the rigorous validation studies we apply to our regular tests.

If you are logged into your Queendom account, your test results will be saved automatically. If you are not logged in, your results will be held in temporary memory until you log in and then they will be automatically saved. However, if you close your browser without logging into your account, your results will not be saved.

Note: Test reports/results for the Just for Fun, Mind-Stretchers or Trivia quizzes cannot be saved in your My Profile account, but you can take these quizzes as often as you want.

The number of tests you can save is unlimited.

If you want to keep track of your progress while you are working on a personal issue or a skill (a mental health issue, communication skills, emotional intelligence, etc.) you can take our tests repeatedly. With an unlimited package, you will get the full report for all tests you take. However, if you take the same test more than once per month, only the first test taken will be converted to a full report. Additional retakes can still be converted to full reports for an extra fee. Please refer to the “What are the unlimited packages?” FAQ for more information.

If you're using our tests for professional purposes, please note that Queendom is intended strictly for personal use. To learn more about our solutions for researchers, counselors, or HR managers, please click here.

All Queendom tests are scored via a highly advanced test engine and artificial intelligence scoring algorithms. Scoring keys are proprietary and not available to the general public. Certain exceptions apply to reprints of abridged versions of our tests in offline media. We also offer paper-pencil versions of our simpler tests for seminars and for use in the classroom. Contact us for details.

4. Test Reports

After you answer all the questions in Just for Fun, Mind-Stretchers or Trivia quizzes, you will receive a free report with a score and interpretation of your results.

For professional tests, you are provided with a free Snapshot of your results as well as a sample of what a full test report will look like. You will then have an opportunity to buy the full report.

If you've already purchased the full report:

  1. Log into your account and click on the avatar icon in the top-right corner. Select MY PROFILE.
  2. In the left navigation, click on My Tests & Results. You will see a list of the tests you have taken.
  3. Find the test you are interested in viewing and click on the green ONLINE button under Complete Reports.

If you have purchased a unlimited package, please note that the full report will be generated as soon as you finish taking the test.

If you want to buy a full report for a test you've previously taken:

  1. Log into your account and click on the avatar icon in the top-right corner. Select MY PROFILE.
  2. In the left navigation, click on My Tests & Results. You will see a list of the tests you have taken.
  3. Click on the BUY button under Complete Reports. You will be automatically redirected to the payment page.
  4. After you go through the payment process, you will receive the full report instantly.

If you purchase a PDF report, you can print the results.

Yes, you can. However, keep in mind that you can take each paid test only once per month, and this rule still applies even if you delete your test report.

  1. Log into your account and click on the avatar icon in the top-right corner. Select MY PROFILE.
  2. In the left navigation, click on My Tests & Results. You will see a list of the tests you have taken.
  3. Click on the EDIT button. It will change to REMOVE. Check off the report(s) you wish to delete and then click on the Remove button.

Note: Once the report is deleted it is non-retrievable.

Yes, your results are 100% confidential, unless YOU choose to show them off to your friends and family! If you share your results on Facebook or other social media sites, you are, of course, disclosing whatever information is shown. For details, see our Privacy policy.

5. Paid Membership

All Queendom's tests can be taken for free. For all tests and quizzes, you will get a free report. For free tests and quizzes, you will get an overall score and interpretation. For paid tests, you will get a snapshot report free of charge, and will have the option to purchase the full report. Here is a more detailed breakdown of the test types with details of what you get in the reports:

Premium Tests

Premium tests are professionally developed assessments. All premium tests, short or in-depth, go through rigorous validation studies to ensure excellent quality and above-standard psychometric properties.

When you purchase a full report for a premium test, you will receive graphs, a breakdown of your results with narrative interpretation, a list of strengths/weaknesses and advice. If you have a paid unlimited package, you will automatically see a Full report once you complete the assessment. If you have a basic account, you will see a complimentary Snapshot report, with the option to buy the in-depth Full report.

Short Tests

Short tests typically have 10 to 15 items and can be completed within 10 minutes. You will find many abridged versions of the paid tests as short, free tests. Your short test reports will usually include an introduction, an overall score or a personality type based on your answers, and a brief narrative that explains what your score means.

Just-For-Fun Tests

JFF tests are fun but insightful assessments that are typically comprised of 10 items and can be completed in less than 5 minutes. Your free report is shown after you complete the test. JFF tests are intended for purely entertainment purposes but they can also be quite insightful. They will challenge you and encourage you to ponder your attitudes and behavior. However, their scope is limited and they do not go through the rigorous validation studies we apply to our regular tests.

Trivia Quizzes and Mind-Stretchers

Trivia Quizzes and Mind-Stretchers are short assessments intended to challenge your intellect. They're fun, interactive quizzes based on a variety of topics from science to pop culture. Your free report includes your score as well as the opportunity to view the correct answers.

Abridged Tests, Just for Fun Tests, Trivia Quizzes, and Mind-Stretchers all provide free reports. All paid tests offer free summary results (Snapshot report), but payment is required for more in-depth reports.

The Full test report includes your scores and interpretation for all of the scales assessed on the test, as well as your overall result (if applicable) in both narrative and graphical form. We also provide information on the test topic, your strengths and limitations as detected by the test, and practical, no-nonsense advice.

The Snapshot test report provides you with brief results that may include a score on one scale or your strengths/limitations, and information on what the full report offers if purchased.

Unlimited packages allow you access to all of our paid tests for free. This deal is perfect for those who are interested in taking several tests. We offer 1-month, 3-month, and 6-month packages for people who feel they need more time to take all the tests that interest them.

Note: A limit of one full report per test per month applies to all unlimited packages. In other words, you can take all of the tests once per month and get the full report without any additional fees. This means that if you have a 3-month package and you're interested in taking the Emotional Intelligence Test, you can take the test only three times in total.

Once your unlimited package expires, you have the option to renew it again for a fee. Unlike other test sites, we DO NOT automatically renew your membership, so you have full control. This way, if you prefer not to renew your package, you simply do nothing.

6. Troubleshooting

If you are having problems logging in, please verify that you are using the correct username and password. Also, check to see if your CAPS lock is on; the login information is case sensitive. You may also experience problems with login if your account was deactivated or deleted.

If you are still having problems logging into your account after taking these steps, please contact us.

As a preventive measure, write down your password in a safe place when you register. If you do lose it, click on "Forgot Password?" in the login box. Type in the e-mail address you used to register and we'll send you password reset instructions by e-mail.

If you have unexpected technical troubles with Queendom, please contact us and we will be happy to help resolve the issue.

This may happen in different cases. Typical reasons may include:

  • you are over your credit card limit and we are getting the "insufficient funds" message from your credit card company.
  • you have entered incorrect credit card information.
  • the credit card you are using is blacklisted

If your payment is being declined even though you are sure you entered the correct payment information, contact your credit card issuer.

Yes. Your progress will save automatically if you are logged in when taking the test. The next time you log into your account and return to the test, you will have the option to continue from where you last left off or to start over.

No, you simply need to sign in and your progress will be saved.

If this occurs, there may be a problem with the system. If that's the case, you would receive an error message advising you that the results were not saved. Please contact us with details if this happens to you.

7. Professional Test Users

Queendom tests can only be used for personal growth, but we do offer solutions for professionals via our sister site, ARCH Profile

If you are interested in using tests for hiring, career development, team building, and other HR purposes, please follow this link: http://www.archprofile.com/corporate/solutions. This will take you to information about ARCH Profile, a professional assessment delivery system that will provide you with the tools and information needed to conduct comprehensive pre-employment testing.

With ARCH Profile you can:

  • Assign tests to test-takers (job candidates, employees, managers, clients etc.). You can do this from any computer with an internet connection.
  • Provide test-takers with their own passcode or unique username/password in order to access their assigned test(s).
  • Instantly receive and store your candidates' test reports via an ARCH Manager administrator account.

If you are a professor, teacher, or student and are interested in our tests for research or teaching purposes, please contact us. If taking tests online isn't an option in your particular case, we also conveniently provide abridged paper and pencil versions of our tests, ideal for presentations and seminars.

For information on how therapists, social workers and academic advisors can use our online assessments, please click here: http://www.archprofile.com/corporate/solutions. This will link you to information about ARCH Profile, a complete online testing center with an extensive collection of professionally developed personality, career, IQ, attitude, and aptitude tests. Our tests can be used for consultation purposes, career planning, stress management, and learning skills development, among others.

With our assessments you can:

  • identify areas of concern
  • improve your assessment of new patients
  • increase patient motivation and self-efficacy
  • evaluate treatment effectiveness over time
  • compare patients' results against normative statistics gathered from a large sample size
  • access tips and self-development strategies to supplement your own advice
  • supplement intake interview with standardized assessment
  • use a pre and post-test for group therapy sessions and seminars
  • manage your client information

For information on how to use our assessments for marketing purposes, please contact us. Queendom offers various marketing aids such as: research surveys, online polls, custom viral marketing tests, and development of other interactive marketing tools. Whether you're looking to conduct research or communicate with the public, our expertise will help you achieve your objectives.

Yes, we can create custom tests. For more information click here: http://www.archprofile.com/corporate/solutions/custom.

If you are interested in putting a paper-pencil test online, we can provide and prepare algorithms for you based on our scoring logic as well as program the test, report generator and supporting pages.

We also provide options for:

  • Hosting
  • Audit and evaluation of test and psychometric properties
  • Preparation of stats manual

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