When trying to resolve a conflict, start by finding common ground, then work through your differences.
Call Center Customer Service Rep Test
Think you can handle customer service duties over the phone? Can you stay calm and find the best solution to resolve a customer's problem? Find out if you have ...Take this Test
"If you could kick the person in the pants responsible for most of your trouble, you wouldn't sit for a month."
The best lessons are those we learned the hard way.