Observe body language. People express more with their face and gestures than their words.
Call Center Customer Service Rep Test
Think you can handle customer service duties over the phone? Can you stay calm and find the best solution to resolve a customer's problem? Find out if you have ...Take this Test
"Out of your vulnerabilities will come your strength."
The beauty of being human: You can screw up, dust yourself off, and try again – and again and again.