Being a manager is a challenge as it is - that last thing you need is two employees who can't get along! Disagreements will happen, however, and it's up to management to mediate and resolve issues before they get really out of hand. The question is, what is the best way to deal with disagreements between employees? Reprimand everyone? Let them solve the problem themselves? The answer is not so clear-cut. This test will assess your ability to effectively mediate employee conflict.

Examine the following images and indicate what you feel is the correct response. After finishing the test, you will receive a brief personalized interpretation of your score that includes a graph and information on the test topic.

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